Choose the Best Option for Your Needs

Choose the Elastic Care package that meets your business needs and gain access to dedicated Elastic-certified experts. The Hyperflex team provides immediate assistance to optimize your Elastic environment for performance, security, and observability, ensuring your infrastructure remains efficient and ready to meet your business goals.

$999

Elastic Care - 1 Day Service

Duration: 5 hours
Ideal for addressing critical issues in search, observability, or security
Includes
icon image
Rapid, expert assistance
icon image
Thorough deployment review
icon image
Performance optimization
icon image
System security check
icon image
Immediate problem resolution
icon image
Detailed incident report
Get Started Today
$4900

Elastic Care - 1 Week Service

Duration: Up to 25 hours
Tailored for in-depth support and long-term solutions.
Includes
icon image
Comprehensive discovery phase
icon image
Detailed recommendations based on findings
icon image
Initial implementation of recommendations
icon image
Full coverage of Elastic stack
icon image
Optimizing and securing the system
icon image
Ongoing progress updates
icon image
Follow-up support for clarification and adjustment 
Get Started Today
$999

Elastic Architecture Review

Duration: 5 hours
Detailed analysis of your system’s architecture
Includes
icon image
Expert analysis in a single day
icon image
Review of architecture for Search capabilities & Observability infrastructure
icon image
Actionable insights and recommendations
icon image
Enhancements to system design and functionality
icon image
Documentation of findings
icon image
Prioritized action items based on immediate impact
icon image
Implementation of quick-win improvements
Get Started Today
$2,499

Quick Review

Duration: 8 Hours
Fast, affordable option for immediate feedback
Includes
icon image
Rapid expert troubleshooting
icon image
Deployment & ingestion review
icon image
Performance tuning
icon image
Security check
icon image
Incident summary report
icon image
Perfect for: urgent support or post-deployment cleanup.
Get Started Today
$9,399

Full Care

Duration: 40 Hours
More thorough analysis + hands-on fixes
Includes
icon image
Full Elastic stack discovery
icon image
Data model + ingestion optimization
icon image
Dashboards + alerting tuning
icon image
Scaling, resilience, and security
icon image
Progress tracking + follow-up session
icon image
Perfect for: growth-stage teams scaling Elastic seriously.
Get Started Today
$18,699

Essential

Duration: 10 Hrs/Month
Best for: Small teams needing monthly expert oversight
Includes:
icon image
Elastic-Certified Engineer: Dedicated expert who provides reliable, tailored support for your team’s needs.
icon image
System Diagnostics: Troubleshooting and diagnostics for optimal performance.
icon image
Custom & Responsive Solutions:Tailored support for your business needs with immediate assistance for critical issues.
icon image
Documentation: Clear and comprehensive reports on all support activities.
icon image
Consistent updates to ensure security and efficiency.
Get Started Today
$50,999

Professional

Duration: 30 Hrs/Month
Best for: Scaling teams with regular optimization needs
Includes:
icon image
Elastic-Certified Engineer Dedicated engineer backed by a certified team for consistent, reliable support.
icon image
Flexible Consulting: Apply hours to Elasticsearch, Observability, and Security with a 4-hour response time.
icon image
Advanced Tuning: System optimization for peak performance.
icon image
Troubleshooting & Health Checks: Comprehensive issue resolution and regular diagnostics.
icon image
Consistent updates to ensure security and efficiency.
Get Started Today
$74,999

Enterprise

Duration: 50 Hrs/Month
Best for: Mission-critical, high-scale Elastic workloads
Includes:
icon image
Senior Engineers: Dedicated elite Elastic-certified experts.
icon image
Flexible Consulting: Full support for Elasticsearch, Observability, and Security, with a 1-hour priority response.
icon image
Full Optimization: Comprehensive system tuning.
icon image
Troubleshooting & Health Checks: Priority issue resolution and ongoing diagnostics.
icon image
Consistent updates to ensure security and efficiency.
Get Started Today
$33,420

Quarterly Engagement

Duration: 3 Months
For: Short-term projects / migrations
Includes
icon image
Full-time engineer (40 hrs/week)
icon image
Works under your direction
icon image
Embedded in your team
Get Started Today
$66,840

Half-Year Engagement

Duration: 6 Months
For: Medium-term scaling initiatives
Includes
icon image
Everything in 3-month package
icon image
Extended roadmap execution
icon image
Consistency + knowledge transfer
Get Started Today
$100,260

Long-term Engagement

Duration: 9 Months
For: Long-term DevOps support
Includes
icon image
Dedicated partner in operations
icon image
Long-term strategy + scaling
icon image
Fully aligned with team processes
Get Started Today
$37,500

Essential Upgrade Package

Duration: 1 year - 150 hours
Designed For: Small Business environments
Includes:
icon image
Quarterly Major and Monthly Minor Release Upgrades: Execution of all
icon image
Initial Performance Optimization: Minor tuning after each upgrade to align with the latest Elastic features.
icon image
Documentation: Summary of upgrade steps and findings.
icon image
24-Hour Priority Response: Rapid response for upgrade-related issues.
Get quote
$60,000

Standard Upgrade Package

Duration: 1 year - 300 hours
Designed For: Medium-sized environments
Includes:
icon image
Quarterly Major and Monthly Minor Release Upgrades: All of Elastic updates
icon image
Performance Optimization: Tuning sessions after each major release.
icon image
Detailed Documentation: Comprehensive report, with key recommendations.
icon image
12-Hour Priority Response: Support within 12 hours for critical upgrade issues.
Get quote
$120,000

Enterprise Upgrade Package

Duration: 1 year - 800 hours
Designed For: Large environments with complex configurations.
Includes:
icon image
Quarterly Major and Monthly Minor Release Upgrades: All of Elastic updates
icon image
Performance & Optimization: Advanced tuning
icon image
Architecture Adjustments: Infrastructure modifications as needed
icon image
Real-Time Monitoring During Upgrades: Continuous monitoring
icon image
Full Documentation and Training: Detailed upgrade reports
icon image
24/7 Priority Support: guaranteed response time after 1 hour
Get quote

Frequently Asked Questions

Select the package that best fits your requirements and pay here to have a dedicated expert available within 1 hour (EST) to support you. Our team is ready to provide immediate assistance and ensure your Elastic environment is optimized and secure.

What industries do you support?

Hyperflex offers Elastic solutions across a variety of sectors, including healthcare, finance, education and e-commerce. We provide tailored, cost-efficient support to meet the unique needs of each industry.

 How do you ensure the security of our data?

We implement advanced, cost-efficient security protocols such as encryption and access controls. Regular security audits and monitoring ensure your data is protected with a focus on both security and efficiency.

 What types of Elastic support do you offer?

Our services include fast and effective support for deployment, optimization, troubleshooting, and ongoing maintenance of Elastic environments. We ensure your system performs optimally and cost-efficiently.

How do you handle custom Elastic implementations?

We work closely with you to design and implement custom Elastic solutions that are both effective and cost-efficient. Our approach includes seamless integration and fast support to address any specific needs.

What sets Hyperflex apart from other Elastic support providers?

Hyperflex is dedicated exclusively to Elastic, offering specialized expertise and fast, cost-efficient support. Our focused approach ensures high-quality service tailored to your Elasticsearch environment.

What is your approach to troubleshooting Elastic issues?

We employ a systematic approach to diagnose and resolve issues swiftly. Our process includes optimization and fast response times to ensure minimal downtime and a cost-efficient resolution to problems.

How can I get in touch with your support team?

You can reach our support team through our website’s contact form, by email, or via phone. We offer responsive, fast support to address your needs and resolve any issues efficiently.

Do you offer training for Elastic users?

Yes, we provide training sessions that focus on effective use and optimization of Elastic. Our training is designed to be both informative and cost-efficient, helping your team maximize their skills and system performance.

Have more Questions?
Book a free discovery call

Contact us

Ready to Transform Your Data Management?

Unlock the full potential of your data with Hyperflex’s Elastic solutions. Enhance your search capabilities, gain real-time insights, and ensure system reliability. Let us tailor a solution that fits your specific needs. Contact Hyperflex today and start maximizing the power of your Elastic environment.

eclispe backgroud image